Improving ATM Security

Client

Our client is a major player in the market of banking and retail outsourcing in the US. The IAD company services over 8500 ATMs for a variety of clients across 45 states.

Implemented solution

The implementation of the ATMeye.iQ software solution into the client’s infrastructure was carried out, which made it possible to ensure automatic collection, storage, and archiving of data (photo, video, electronic magazines) from terminals, and also simplified their transfer to monitoring centers.
Client uses ATMeye.iQ not only to prevent ATM fraud or vandalism but also to resolve disputes with customers. ATMeye.iQ allows you to accurately and quickly restore the picture of what happened and make the best decision in cases when users leave their bank cards or money in the terminal.

Optimization of work processes of specialists of the ATM remote monitoring center.

The safety of the operations.

Fast resolution of disputes with clients.

Preservation of company property.

Simplicity of data processing and storage.

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