A Mobile Teller‘s Workplace Created With Mobile SmartSafe.iQ Solution
The Penkių kontinentų bankinės technologijos (aka BS/2) company expanded its ATS management product line. A mobile teller‘s workplace has been developed.
A bank employee now can receive and dispose of cash or carry out other ATS-involved transactions with a mobile device (smartphone or tablet) in-service. The solution can also be used in the course of the collection.
According to SmartSafe.iQ product manager Vilius Gofmanas, this is a modern way to quickly and conveniently serve customers. “A teller who is not bound to his or her workplace and an ATS, not separated from the client by a glass partition, can communicate freely and conveniently. At the same time, he or she can give sufficient attention to each client. Furthermore, performing a mobile teller‘s function does not require any complex and specialized expertise; every teller can do it. This means that the bank does not need to further invest in their training and education”, the BS/2 representative said.
Mobile SmartSafe.iQ solution is a convenient and secure infrastructure that combes automated teller‘s safes, smartphones, and other mobile devices.