JSCB “Universal bank” and BS/2 to Expand Banking Services Network in Uzbekistan

On December 12, within the Banking Fusion 2024 forum held in Almaty, Kazakhstan, a memorandum on strategic cooperation was signed between JSCB “Universal bank” (Uzbekistan) and JSC “Penkių kontinentų bankinės technologijos” (BS/2). Aziz Mirzaev, First Deputy Chairman of the Management Board of “Universal bank”, and Idrakas Dadašovas, Chairman of the Board of Penki Kontinentai Group, participated in the ceremony. 

Key Areas of Cooperation Between BS/2 and “Universal bank” 

Within the framework of cooperation development BS/2 company will expand the fleet of ATMs in JSCB “Universal bank”. Self-service devices will be equipped with the company’s software solutions, which will increase their functionality for the bank’s clients.  

In addition, BS/2 will provide commissioning of software for complex monitoring of the ATM park. This will allow the bank’s specialists to control the technical condition of the devices, the safety of their operation, as well as the level of cash in real time, ensuring uninterrupted operation of the network.  

Within the framework of the partnership, BS/2 company undertakes obligations to support the performance of self-service devices of JSCB “Universal bank” in accordance with the requirements of service agreements and best international practices. Such cooperation will contribute to increasing the reliability and efficiency of the bank’s infrastructure, as well as improving the customer experience. 

Kirill Ovsiannikov, Deputy General Director for Strategic Development of BS/2: 

Cooperation with progressive financial institutions of Uzbekistan, such as “Universal bank”, is of great importance for BS/2. We highly appreciate the bank’s focus on ensuring accessibility and quality of banking services, especially in the regions of the republic, which is fully in line with the company’s philosophy. BS/2 is ready to offer its best solutions to achieve the strategic goals of the bank. We are proud of our partnership relations and are confident that joint work will become an important step in the development of the banking infrastructure of Uzbekistan. The signing of the memorandum symbolizes our common aspiration for innovations and increasing accessibility of financial services. 

BS/2 and “Universal bank”: Reliable Partnership for Development of Banking Infrastructure 

“Universal bank” is one of the key partners of BS/2 in Uzbekistan and actively cooperates with the company in all major business areas, including ATM business, software, counting and sorting equipment, and acquiring.  

“Universal bank” became the first bank in Uzbekistan to implement modern ATMs DN 100 of the new DN Series line from Diebold Nixdorf, which were supplied by BS/2. Within the framework of this project the specialists of the company also performed a number of additional integration works: the user interface of ATMs, designed in accordance with the bank’s brand, was created; the design of checks with QR codes containing links to the bank’s social networks (Instagram and Telegram) was developed; the possibility of contactless cash withdrawal was implemented. 

Modern software VCP-Lite, ATMeye.iQᴺᴳ, and Vynamic View were installed on self-service devices, which improved their functionality and security. In addition, with the active participation of BS/2, ATMs were certified in the national payment card system of Uzbekistan UZCARD, which ensured their compliance with local standards and market requirements.  

The partnership between BS/2 and “Universal bank” demonstrates the successful implementation of advanced technological solutions that contribute to the development of banking infrastructure and improve the quality of customer service in Uzbekistan. 

JSCB “Universal bank” is a regional bank founded in 2001 in Kokand, Uzbekistan. The financial institution is active in the corporate and retail segments, providing a wide range of services: private and corporate customer service, investment banking, international transfers, consulting, and remote services. The bank pays special attention to flexibility, convenience, and an individual approach, which contributes to its development and growth of financial performance. “Universal bank” is focused on developing modern banking products according to market requirements and improving the quality of customer service. 

BS/2 has been creating technological solutions and specialized software for banks, financial institutions, and trade and service companies for more than 30 years. The company is part of Penki Kontinentai Group and provides its services in more than 80 countries worldwide. BS/2 sells, supplies, and services banking equipment and counting and sorting equipment in Eastern Europe, Central Asia, and the Caucasus region. The company focuses on high quality, adhering to ITIL best practices, which guarantees service reliability and SLA compliance, regardless of the customer’s location.