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Diebold Nixdorf and BS/2 Introduced New Team Members for Strategic Growth


BS/2 recently welcomed Diebold Nixdorf representatives to its headquarters in Lithuania. The visit occurred as both companies concluded an important third quarter, during which they reviewed the preliminary results of the current year.

The meeting’s central focus was the introduction of key team members. The experts will be critical in driving the ongoing promotion of hardware and software solutions across BS/2’s operational regions.

A Strengthened Vision for the Future

Charisma Mahajan, the newly appointed Sales Director for Banking in APAC & CEE, joined the Diebold Nixdorf team for BS/2 business support. She visited Vilnius for the first time.

Anna Pankraz, Director Sales Expert, Germany, introduced the new team member. Charisma will be assisted by Anastasia Serenkova, Partner Manager for Banking EECA, and Vitalii Korchevyi, Partner Sales Manager, who will continue to provide day-to-day assistance with BS/2 projects.

Furthermore, the meeting became a great opportunity to introduce the newly appointed BS/2 top managers: Auksė Glavinskienė, Chief Operating Officer, Nikolajs Želnins, Deputy General Director of Commerce, and Akslu Kraujelė, Chief Financial Officer. The executives have already brought significant expertise and leadership to the company’s growth strategy.

The partners emphasized their shared commitment to expanding BS/2’s presence in the Caucasus, Central Asia, and the Baltic States.

Nikolajs Želnins, BS/2 Deputy CEO of Commerce:

We discussed the challenges we face as well as the strengths we bring to each BS/2 local market. During this meeting, we aligned our goals, addressed regional issues, and identified opportunities for further collaboration. With extensive experience in the financial sector, Charisma Mahajan now leads BS/2’s partnerships in key regions. She possesses a deep understanding of the banking industry and the effective implementation of software solutions. We are confident that her expertise will contribute to a highly productive and successful partnership.

Diebold Nixdorf is a global leader in banking and retail technology. BS/2 has partnered with the international manufacturer for over 30 years. The companies have facilitated business process automation together, improved service quality, and incorporated innovative products for their customers.

This visit was not just a routine, but a comprehensive dialogue about further plans and current projects with banks in Azerbaijan, Georgia, Uzbekistan, Kazakhstan, Lithuania, Latvia, and Estonia as well as business with partners in Moldova, Armenia, Tajikistan, Turkmenistan and others.

Leading Digital Banking Innovation

During the meeting, BS/2 experts spoke about .iQ Family software advantages. Innovative solutions built on .iQ platform include ATMeye.iQᴺᴳ 1.8.0, Cash Management.iQ 2.2.5, Payments.iQᴺᴳ 1.7.1 with QR-Pay and FCX.iQ modules, TransLink.iQ 3.0.145, DS Center.iQ, Service Desk.iQ. New-generation software offers seamless integration and boosts banks’ operational efficiency.

Over the past 12 months, BS/2 has participated in over 8 major conferences in Azerbaijan, Kazakstan, Lithuania, and Uzbekistan, showcasing its software and Diebold Nixdorf partner products. A key insight from these events is that digitalization in banking and retail is progressing more rapidly than ever.

Remaining competitive and adapting to evolving banking trends, financial institutions must focus on self-service development and operational optimization, particularly through Smart ATMs.

As the business landscape evolves and competitive pressures increase, the demand for innovative approaches, unconventional solutions, and data-driven decision-making has become essential.

In the photo (from left to right): Dmytro Kovalenko, Head of Market Development (Georgia, Azerbaijan); Nikolajs Želnins, BS/2 Deputy CEO of Commerce; Charisma Mahajan, Diebold Nixdorf Sales Director for Banking in APAC & CEE; Idrakas Dadašovas, Chairman of the Board of Penki Kontinentai Group; Anastasia Serenkova, Diebold Nixdorf Partner Manager Banking EECA; Vitalii Korchevyi, Diebold Nixdorf Partner Sales Manager.

In more than 30 years, BS/2 and Diebold Nixdorf have strived to use advanced, data-driven technology to aid businesses stay competitive. We continuously adjust our strategies and refine our operations to meet the shifting needs of the industry together.

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