Optimization of cash management at Kapital Bank


The Kapital Bank is one of the three largest financial organizations in Azerbaijan, which provides banking services to more than 3 million individuals and 22 thousand legal entities. One of the bank’s priorities is to increase the availability of financial services and services for the country’s population.

Implemented solution

The implementation of the Cash Management.iQ solution was carried out to automate the NDO management process, from the moment the order was initiated by the operator until the actual execution. Additional functionality was developed and implemented according to customer requirements, additional elements were added so that the system operator could work within one screen.


Decrease in the amount of money supply in the ecosystem of cash circulation of the bank

Automatic detection of discrepancies between a balance and an actual cash balance

Reduction in collection costs (especially for unforeseen trips).

Optimal distribution of workload of employees of the cash and settlement centre and the specialists of bank branches.

Reduction of downtime for self-service devices resulting from the lack of cash.

Automation of document workflow related to the cash activities of the bank.

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