{"id":11341,"date":"2021-04-12T11:29:58","date_gmt":"2021-04-12T13:29:58","guid":{"rendered":"https:\/\/bs2.lt\/bs2.lt\/?post_type=solution&#038;p=11341"},"modified":"2021-11-22T09:56:23","modified_gmt":"2021-11-22T11:56:23","slug":"mazmenines-prekybos-klientu-aptarnavimo-optimizavimas","status":"publish","type":"solution","link":"https:\/\/bs2.lt\/lt\/solution\/mazmenines-prekybos-klientu-aptarnavimo-optimizavimas\/","title":{"rendered":"Ma\u017emenin\u0117s prekybos klient\u0173 aptarnavimo optimizavimas"},"content":{"rendered":"<p>Analitikai prognozuoja, kad artimiausi\u0105 de\u0161imtmet\u012f tradicin\u0117 ma\u017emenin\u0117 prekyba taps viena i\u0161 grei\u010diausiai besikei\u010dian\u010di\u0173 verslo sri\u010di\u0173. Sparti el. parduotuvi\u0173 pl\u0117tra, nauji prekybos formatai ir atsiskaitymo b\u016bdai, naujos aktyviai besirutuliojan\u010dios rinkos\u00a0 \u2012 visa tai skatina prekybininkus nuolat steb\u0117ti, vertinti ir i\u0161 naujo perm\u0105styti verslo strategij\u0105. Ne veltui rinkos lyderiai daugiausia d\u0117mesio skiria verslo lankstumui ir geb\u0117jimui prisitaikyti.<\/p>\n<p>Prekybos tinkl\u0173 s\u0117kmei turi \u012ftakos ne tik geb\u0117jimas suprasti ir prognozuoti rinkos poky\u010dius, bet ir geb\u0117jimas greitai keisti savo versl\u0105, atsi\u017evelgiant \u012f kintan\u010dius rinkos reikalavimus.<\/p>\n<p>Be to, ma\u017emenin\u0117s prekybos \u012fmon\u0117ms formuojant savo strategij\u0105 daug \u012ftakos turi pirk\u0117jai. Tik atsi\u017evelgiant \u012f pirk\u0117j\u0173 poreikius ir pageidavimus, galima naudingai nuspr\u0119sti, kur verta atidaryti naujas parduotuves, koki\u0105 \u012frang\u0105 jose statyti, koki\u0105 prek\u0119 \u012f koki\u0105 lentyn\u0105 pad\u0117ti, kaip \u012fgyvendinti atsiskaitym\u0105 ir preki\u0173 pristatym\u0105, koki\u0173 papildom\u0173 paslaug\u0173 b\u016bt\u0173 galima pasi\u016blyti. \u00a0Visa tai lemia teigiamos kliento patirties formavim\u0105. \u201eShep Hyken\u201c tyrim\u0173 duomenimis, teigiama kliento patirtis tampa svarbiausiu veiksniu, lemian\u010diu kliento po\u017ei\u016br\u012f \u012f prek\u0117s \u017eenkl\u0105.<\/p>\n<p>Siekdami atitikti klient\u0173 l\u016bkes\u010dius, prekybos tinklai aktyviai investuoja \u012f naujas technologijas, did\u017eiausi\u0105\u00a0 d\u0117mes\u012f skirdami savitarnos kanal\u0173 pl\u0117trai. \u00a0Savitarnos kasos, mobiliosios program\u0117l\u0117s, sudaran\u010dios galimyb\u0119 pirk\u0117jams patiems nusiskenuoti prekes, padeda prekybos \u012fmonei ne tik optimizuoti\u00a0 klient\u0173 aptarnavimo proces\u0105, bet ir gerinti kliento patirt\u012f, augindami lojalum\u0105 ir prisitraukti nauj\u0173 pirk\u0117j\u0173.<\/p>\n","protected":false},"featured_media":37154,"template":"","solution_category":[270],"class_list":["post-11341","solution","type-solution","status-publish","has-post-thumbnail","hentry","solution_category-retail-lt"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Ma\u017emenin\u0117s prekybos klient\u0173 aptarnavimo optimizavimas | BS\/2<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bs2.lt\/lt\/solution\/mazmenines-prekybos-klientu-aptarnavimo-optimizavimas\/\" \/>\n<meta property=\"og:locale\" content=\"lt_LT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ma\u017emenin\u0117s prekybos klient\u0173 aptarnavimo optimizavimas | BS\/2\" \/>\n<meta property=\"og:description\" content=\"Analitikai prognozuoja, kad artimiausi\u0105 de\u0161imtmet\u012f tradicin\u0117 ma\u017emenin\u0117 prekyba taps viena i\u0161 grei\u010diausiai besikei\u010dian\u010di\u0173 verslo sri\u010di\u0173. Sparti el. parduotuvi\u0173 pl\u0117tra, nauji prekybos formatai ir atsiskaitymo b\u016bdai, naujos aktyviai besirutuliojan\u010dios rinkos\u00a0 \u2012 visa tai skatina prekybininkus nuolat steb\u0117ti, vertinti ir i\u0161 naujo perm\u0105styti verslo strategij\u0105. Ne veltui rinkos lyderiai daugiausia d\u0117mesio skiria verslo lankstumui ir geb\u0117jimui prisitaikyti. [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/bs2.lt\/lt\/solution\/mazmenines-prekybos-klientu-aptarnavimo-optimizavimas\/\" \/>\n<meta property=\"og:site_name\" content=\"BS\/2\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/bs2solutions\/\" \/>\n<meta property=\"article:modified_time\" content=\"2021-11-22T11:56:23+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/bs2.lt\/wp-content\/uploads\/2021\/04\/1-optimizacziya-obsluzhivaniya-klientov-v-sfere-roznichnoj-torgovli.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"1000\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minut\u0117\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/bs2.lt\/lt\/solution\/mazmenines-prekybos-klientu-aptarnavimo-optimizavimas\/\",\"url\":\"https:\/\/bs2.lt\/lt\/solution\/mazmenines-prekybos-klientu-aptarnavimo-optimizavimas\/\",\"name\":\"Ma\u017emenin\u0117s prekybos klient\u0173 aptarnavimo optimizavimas | BS\/2\",\"isPartOf\":{\"@id\":\"https:\/\/bs2.lt\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/bs2.lt\/lt\/solution\/mazmenines-prekybos-klientu-aptarnavimo-optimizavimas\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/bs2.lt\/lt\/solution\/mazmenines-prekybos-klientu-aptarnavimo-optimizavimas\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/bs2.lt\/wp-content\/uploads\/2021\/05\/optimized-retail-customer-service-cover.jpg\",\"datePublished\":\"2021-04-12T13:29:58+00:00\",\"dateModified\":\"2021-11-22T11:56:23+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/bs2.lt\/lt\/solution\/mazmenines-prekybos-klientu-aptarnavimo-optimizavimas\/#breadcrumb\"},\"inLanguage\":\"lt-LT\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/bs2.lt\/lt\/solution\/mazmenines-prekybos-klientu-aptarnavimo-optimizavimas\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"lt-LT\",\"@id\":\"https:\/\/bs2.lt\/lt\/solution\/mazmenines-prekybos-klientu-aptarnavimo-optimizavimas\/#primaryimage\",\"url\":\"https:\/\/bs2.lt\/wp-content\/uploads\/2021\/05\/optimized-retail-customer-service-cover.jpg\",\"contentUrl\":\"https:\/\/bs2.lt\/wp-content\/uploads\/2021\/05\/optimized-retail-customer-service-cover.jpg\",\"width\":1200,\"height\":1000},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/bs2.lt\/lt\/solution\/mazmenines-prekybos-klientu-aptarnavimo-optimizavimas\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/bs2.lt\/lt\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Ma\u017emenin\u0117s prekybos klient\u0173 aptarnavimo optimizavimas\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/bs2.lt\/#website\",\"url\":\"https:\/\/bs2.lt\/\",\"name\":\"BS\/2\",\"description\":\"Banking and retail technology company\",\"publisher\":{\"@id\":\"https:\/\/bs2.lt\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/bs2.lt\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"lt-LT\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/bs2.lt\/#organization\",\"name\":\"BS\/2\",\"url\":\"https:\/\/bs2.lt\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"lt-LT\",\"@id\":\"https:\/\/bs2.lt\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/bs2.lt\/wp-content\/uploads\/2022\/08\/bs2-logo.svg\",\"contentUrl\":\"https:\/\/bs2.lt\/wp-content\/uploads\/2022\/08\/bs2-logo.svg\",\"width\":100,\"height\":57,\"caption\":\"BS\/2\"},\"image\":{\"@id\":\"https:\/\/bs2.lt\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/bs2solutions\/\",\"https:\/\/www.linkedin.com\/showcase\/bs2solutions\",\"https:\/\/www.youtube.com\/c\/Bs2Lt\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Ma\u017emenin\u0117s prekybos klient\u0173 aptarnavimo optimizavimas | BS\/2","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/bs2.lt\/lt\/solution\/mazmenines-prekybos-klientu-aptarnavimo-optimizavimas\/","og_locale":"lt_LT","og_type":"article","og_title":"Ma\u017emenin\u0117s prekybos klient\u0173 aptarnavimo optimizavimas | BS\/2","og_description":"Analitikai prognozuoja, kad artimiausi\u0105 de\u0161imtmet\u012f tradicin\u0117 ma\u017emenin\u0117 prekyba taps viena i\u0161 grei\u010diausiai besikei\u010dian\u010di\u0173 verslo sri\u010di\u0173. Sparti el. parduotuvi\u0173 pl\u0117tra, nauji prekybos formatai ir atsiskaitymo b\u016bdai, naujos aktyviai besirutuliojan\u010dios rinkos\u00a0 \u2012 visa tai skatina prekybininkus nuolat steb\u0117ti, vertinti ir i\u0161 naujo perm\u0105styti verslo strategij\u0105. Ne veltui rinkos lyderiai daugiausia d\u0117mesio skiria verslo lankstumui ir geb\u0117jimui prisitaikyti. [&hellip;]","og_url":"https:\/\/bs2.lt\/lt\/solution\/mazmenines-prekybos-klientu-aptarnavimo-optimizavimas\/","og_site_name":"BS\/2","article_publisher":"https:\/\/www.facebook.com\/bs2solutions\/","article_modified_time":"2021-11-22T11:56:23+00:00","og_image":[{"width":1200,"height":1000,"url":"https:\/\/bs2.lt\/wp-content\/uploads\/2021\/04\/1-optimizacziya-obsluzhivaniya-klientov-v-sfere-roznichnoj-torgovli.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minut\u0117"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/bs2.lt\/lt\/solution\/mazmenines-prekybos-klientu-aptarnavimo-optimizavimas\/","url":"https:\/\/bs2.lt\/lt\/solution\/mazmenines-prekybos-klientu-aptarnavimo-optimizavimas\/","name":"Ma\u017emenin\u0117s prekybos klient\u0173 aptarnavimo optimizavimas | BS\/2","isPartOf":{"@id":"https:\/\/bs2.lt\/#website"},"primaryImageOfPage":{"@id":"https:\/\/bs2.lt\/lt\/solution\/mazmenines-prekybos-klientu-aptarnavimo-optimizavimas\/#primaryimage"},"image":{"@id":"https:\/\/bs2.lt\/lt\/solution\/mazmenines-prekybos-klientu-aptarnavimo-optimizavimas\/#primaryimage"},"thumbnailUrl":"https:\/\/bs2.lt\/wp-content\/uploads\/2021\/05\/optimized-retail-customer-service-cover.jpg","datePublished":"2021-04-12T13:29:58+00:00","dateModified":"2021-11-22T11:56:23+00:00","breadcrumb":{"@id":"https:\/\/bs2.lt\/lt\/solution\/mazmenines-prekybos-klientu-aptarnavimo-optimizavimas\/#breadcrumb"},"inLanguage":"lt-LT","potentialAction":[{"@type":"ReadAction","target":["https:\/\/bs2.lt\/lt\/solution\/mazmenines-prekybos-klientu-aptarnavimo-optimizavimas\/"]}]},{"@type":"ImageObject","inLanguage":"lt-LT","@id":"https:\/\/bs2.lt\/lt\/solution\/mazmenines-prekybos-klientu-aptarnavimo-optimizavimas\/#primaryimage","url":"https:\/\/bs2.lt\/wp-content\/uploads\/2021\/05\/optimized-retail-customer-service-cover.jpg","contentUrl":"https:\/\/bs2.lt\/wp-content\/uploads\/2021\/05\/optimized-retail-customer-service-cover.jpg","width":1200,"height":1000},{"@type":"BreadcrumbList","@id":"https:\/\/bs2.lt\/lt\/solution\/mazmenines-prekybos-klientu-aptarnavimo-optimizavimas\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/bs2.lt\/lt\/"},{"@type":"ListItem","position":2,"name":"Ma\u017emenin\u0117s prekybos klient\u0173 aptarnavimo optimizavimas"}]},{"@type":"WebSite","@id":"https:\/\/bs2.lt\/#website","url":"https:\/\/bs2.lt\/","name":"BS\/2","description":"Banking and retail technology company","publisher":{"@id":"https:\/\/bs2.lt\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/bs2.lt\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"lt-LT"},{"@type":"Organization","@id":"https:\/\/bs2.lt\/#organization","name":"BS\/2","url":"https:\/\/bs2.lt\/","logo":{"@type":"ImageObject","inLanguage":"lt-LT","@id":"https:\/\/bs2.lt\/#\/schema\/logo\/image\/","url":"https:\/\/bs2.lt\/wp-content\/uploads\/2022\/08\/bs2-logo.svg","contentUrl":"https:\/\/bs2.lt\/wp-content\/uploads\/2022\/08\/bs2-logo.svg","width":100,"height":57,"caption":"BS\/2"},"image":{"@id":"https:\/\/bs2.lt\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/bs2solutions\/","https:\/\/www.linkedin.com\/showcase\/bs2solutions","https:\/\/www.youtube.com\/c\/Bs2Lt"]}]}},"_links":{"self":[{"href":"https:\/\/bs2.lt\/lt\/wp-json\/wp\/v2\/solution\/11341","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bs2.lt\/lt\/wp-json\/wp\/v2\/solution"}],"about":[{"href":"https:\/\/bs2.lt\/lt\/wp-json\/wp\/v2\/types\/solution"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bs2.lt\/lt\/wp-json\/wp\/v2\/media\/37154"}],"wp:attachment":[{"href":"https:\/\/bs2.lt\/lt\/wp-json\/wp\/v2\/media?parent=11341"}],"wp:term":[{"taxonomy":"solution_category","embeddable":true,"href":"https:\/\/bs2.lt\/lt\/wp-json\/wp\/v2\/solution_category?post=11341"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}