{"id":7989,"date":"2019-02-21T07:53:04","date_gmt":"2019-02-21T09:53:04","guid":{"rendered":"https:\/\/bs2.lt\/bs2.lt\/?p=7989"},"modified":"2021-03-24T07:56:32","modified_gmt":"2021-03-24T09:56:32","slug":"bankines-irangos-prieziuros-sekme-operatyvumas-ir-teikiamu-paslaugu-lankstumas","status":"publish","type":"post","link":"https:\/\/bs2.lt\/lt\/naujienos-apie-imone\/bankines-irangos-prieziuros-sekme-operatyvumas-ir-teikiamu-paslaugu-lankstumas\/","title":{"rendered":"Bankin\u0117s \u012frangos prie\u017ei\u016bros s\u0117km\u0117: operatyvumas ir teikiam\u0173 paslaug\u0173 lankstumas"},"content":{"rendered":"

Populiar\u0117jant elektroniniams atsiskaitymams, vis paklausesn\u0117 tampa bankin\u0117 \u012franga: bankomatai, informaciniai kioskai su gryn\u0173j\u0173 pinig\u0173 i\u0161\u0117mimo-\u012fd\u0117jimo funkcijomis, automatini\u0173 seif\u0173, elektronini\u0173 korteli\u0173 skaitytuv\u0173 ir kt.<\/p>\n

Kokybi\u0161ka technin\u0117 prie\u017ei\u016bra yra pagrindinis veiksnys, b\u016btinas u\u017etikrinti s\u0117kming\u0105 bankini\u0173 savitarnos \u012frengini\u0173 tinklo veikl\u0105 ir i\u0161laikyti klient\u0173 lojalum\u0105. D\u0117l \u012frangos gedim\u0173 gali nukent\u0117ti asmeniniai klient\u0173 duomenys ir bank\u0173 nuosavyb\u0117. Visa tai gali tur\u0117ti neigiamos \u012ftakos banko reputacijai ir jo patikimumui klient\u0173 akyse. D\u0117l \u0161ios prie\u017easties bankin\u0117s \u012frangos prie\u017ei\u016bros specialistai atlieka ypa\u010d svarb\u0173 vaidmen\u012f, o bankai vis labiau link\u0119 savitarnos \u012frengini\u0173 prie\u017ei\u016br\u0105 patik\u0117ti \u0161ios srities profesionalams, kurie gali suteikti auk\u0161tos kokyb\u0117s paslaugas, operatyviai reaguoti \u012f gedimus bei juos \u0161alinti.\u00a0 <\/p>\n

Kokie veiksniai skatina bankus patik\u0117ti savo \u012frangos prie\u017ei\u016br\u0105 technin\u0117s prie\u017ei\u016bros \u012fmon\u0117ms? Kuo specializuotas paslaugas teikianti bendrov\u0117 yra prana\u0161esn\u0117 u\u017e plataus profilio banko specialistus ir kokiais principais remiantis kuriami technin\u0117s prie\u017ei\u016bros centrai? Savo \u012f\u017evalgomis dalijasi\u00a0\u201ePenki\u0173 kontinent\u0173 bankini\u0173 technologij\u0173\u201c (BS\/2)\u00a0Technin\u0117s prie\u017ei\u016bros departamento vadovas Gintaras Petkevi\u010dius.<\/p>\n

\u012emoni\u0173 grupei \u201ePenki kontinentai\u201c priklausanti BS\/2 bankini\u0173 technologij\u0173 srityje dirba jau daugiau nei 20 met\u0173. \u012emon\u0117 prekiauja bankine \u012franga, kuria jai specializuot\u0105 programin\u0119 \u012frang\u0105, teikia visapusi\u0161kas bankin\u0117s \u012frangos prie\u017ei\u016bros, sistem\u0173 integracijos ir u\u017esakom\u0105sias IT paslaugas \u012fvairiose pasaulio \u0161alyse.<\/p>\n

\u2013\u00a0\u0160iais laikais nelengva surasti ir i\u0161laikyti auk\u0161tos kvalifikacijos specialistus. Su kokiais sunkumais susiduria bankai, ie\u0161kodami bankin\u0117s \u012frangos prie\u017ei\u016bros specialist\u0173<\/strong>?<\/strong>\u00a0<\/strong><\/p>\n

\u2013 Profesionali\u0173, siauro profilio specialist\u0173 auk\u0161tosios mokyklos neruo\u0161ia. Jos tik suteikia pagrindus, i\u0161moko \u017emog\u0173, kaip naudotis \u017einiomis ir j\u0173 siekti. Tikruosius specialistus turi i\u0161siugdyti pa\u010dios \u012fmon\u0117s. \u0160iuolaikiniame IT pasaulyje viskas spar\u010diai kei\u010diasi, tod\u0117l in\u017einieriai privalo nuolat gilinti \u017einias, kelti savo kvalifikacij\u0105. Kas pusantr\u0173 met\u0173 jie turi laikyti specialius \u012frangos gamintoj\u0173 \u017eini\u0173 patikrinimo testus, kurie patvirtina j\u0173 kvalifikacij\u0105 dirbti su konkre\u010dia \u012franga. Finansi\u0161kai tai, be abejo, brangu.<\/p>\n

Jei bankas nori pats pri\u017ei\u016br\u0117ti savo bankin\u0117s \u012frangos tinkl\u0105, jis privalo i\u0161laikyti reikiam\u0105 skai\u010di\u0173 specialist\u0173 ir nuolat r\u016bpintis j\u0173 kvalifikacijos k\u0117limu. Bankin\u0117s \u012frangos prie\u017ei\u016bra specifin\u0117. Kad darbo j\u0117ga b\u016bt\u0173 panaudota efektyviai, bankai neretai samdosi plataus profilio specialistus, kurie neturi pakankamai specializuot\u0173 \u017eini\u0173.<\/p>\n

Tokioje konkurencin\u0117je kovoje su bank\u0173 in\u017einieriais BS\/2 \u012fmon\u0117s specialistai turi didel\u012f prana\u0161um\u0105.<\/p>\n

\u2013 Vadinasi, bendradarbiauti su technines paslaugas teikian\u010dia \u012fmone bankui apsimoka labiau, nei tur\u0117ti savo in\u017einieri\u0173?<\/strong><\/p>\n

\u2013 Kai in\u017einieriai apkrauti tik 20\u201340 proc., o bankin\u0117s \u012frangos tinklo apkrova netolygi, apsimok\u0117t\u0173 tur\u0117ti 1\/4 etato darbuotoj\u0105, o ekstremaliais atvejais \u2013 daugiau, ta\u010diau tai ne\u012fmanoma. Tokiu atveju dvigubai pigiau bendradarbiauti su technin\u0117s prie\u017ei\u016bros \u012fmone, kuri garantuot\u0173 \u012fvairi\u0173 lygi\u0173 prie\u017ei\u016br\u0105, nepriklausomai nuo u\u017esakovo buvimo vietos.<\/p>\n

Bankin\u0117s \u012frangos prie\u017ei\u016bros kokybei ypa\u010d daug \u012ftakos daro operatyvumas. Siekiant j\u012f u\u017etikrinti, b\u016btinas didelis filial\u0173 skai\u010dius, auk\u0161tos kvalifikacijos in\u017einieriai ir originali\u0173 atsargini\u0173 dali\u0173 sand\u0117lis. Reagavimo \u012f problem\u0105 laikas grie\u017etai numatomas pasirenkant paslaug\u0173 teikimo lyg\u012f (ang. SL\u0410 \u2013\u00a0Service Level Agreement<\/em>).<\/p>\n

\u2013 Kiek turite in\u017einieri\u0173? Ar greitai auga j\u016bs\u0173 teikiam\u0173 paslaug\u0173 tinklas?<\/strong><\/p>\n

\u2013 \u0160iuo metu BS\/2 turi 52 technin\u0117s prie\u017ei\u016bros centrus, kuriuose dirba apie 140 in\u017einieri\u0173. Centr\u0173 pl\u0117tra i\u0161 esm\u0117s priklauso nuo m\u016bs\u0173 bendrov\u0117s veiklos pl\u0117tros. Pvz., neseniai pasira\u0161\u0117me sutart\u012f d\u0117l stambaus bankomat\u0173 tinklo prie\u017ei\u016bros Kazachstane. Kad gal\u0117tume teikti paslaugas kokybi\u0161kai ir \u0161iuolaiki\u0161kai, \u0161ioje \u0161alyje atidar\u0117me 12 papildom\u0173 technin\u0117s prie\u017ei\u016bros centr\u0173.<\/p>\n

\u2013 Kokiais principais remiantis kuriami centrai?<\/strong><\/p>\n

\u2013 Esmin\u012f vaidmen\u012f lemia geografija. Gana sud\u0117tinga skubiai pataisyti bankomat\u0105, jei artimiausias prie\u017ei\u016bros centras yra u\u017e daugiau nei 500 km. Norint pataisyti por\u0105 bankomat\u0173, specialistui gali prireikti per dien\u0105 \u012fveikti kelis t\u016bkstan\u010dius kilometr\u0173. Paskai\u010diavus finansines ir laiko i\u0161laidas, apsimokiau \u012fkurti papildom\u0105 prie\u017ei\u016bros centr\u0105.<\/p>\n

\u2013\u00a0BS\/2 teikia profesionalias IT paslaugas Lietuvoje, Latvijoje, Estijoje, Sakartvele (Gruzijoje), Azerbaid\u017eane, Kazachstane, Kirgizijoje, Uzbekistane. Kuo skiriasi \u0161i\u0173 \u0161ali\u0173 rinkos?<\/strong><\/p>\n

\u2013 Skirtingai nei Baltijos \u0161alyse, kai kuri\u0173 Kaukazo ir Artim\u0173j\u0173 Ryt\u0173 bankini\u0173 paslaug\u0173 rinka dar tik formuojasi. \u0160iose valstyb\u0117se tarp bank\u0173 verda aktyvi kova d\u0117l klient\u0173 ir korteli\u0173 tur\u0117toj\u0173 skai\u010diaus, tod\u0117l finansin\u0117s \u012fstaigos siekia paveikti vartotojus, si\u016blydamos gaus\u0173 paslaug\u0173 asortiment\u0105. Kurdami bankomat\u0173 tinkl\u0105 bankai stengiasi kiek \u012fmanoma automatizuoti \u012frangos prie\u017ei\u016br\u0105, kad ateityje gal\u0117t\u0173 suma\u017einti personalo skai\u010di\u0173. Taigi vertinant bankus pagal j\u0173 po\u017ei\u016br\u012f \u012f inovacijas, \u0161iuo metu Kaukazo \u0161alys yra kur kas aktyvesn\u0117s u\u017e Baltijos \u0161alis.<\/p>\n

I\u0161 kitos pus\u0117s, Europos \u0161alyse galime planuotis investicijas keleriems metams \u012f priek\u012f, sudarydami ilgalaikes sutartis. Artimuosiuose Rytuose situacija kitokia: sutartys ten paprastai sudaromos neilgam periodui. Paslaug\u0173 teik\u0117jui metai \u2013 trumpas laikotarpis. Laim\u0117jusi konkurs\u0105 m\u016bs\u0173 \u012fmon\u0117 toje \u0161alyje turi skubiai rasti reikiam\u0173 specialist\u0173 ir skubiai i\u0161mokyti juos dirbti su \u012franga. Tai susij\u0119 su didel\u0117mis finansin\u0117mis i\u0161laidomis. Ta\u010diau tokios aplinkyb\u0117s skatina mus b\u016bti lankstesnius ir prisitaikyti prie kiekvieno u\u017esakovo subtilum\u0173.<\/p>\n

\u2013 Kas yra BS\/2 client?<\/strong><\/p>\n

\u2013 Tarp m\u016bs\u0173 klient\u0173 \u2013 ne tik bankai, bet ir kitos finansin\u0117s organizacijos, besinaudojan\u010dios \u012franga, susijusia su finansin\u0117mis operacijomis: nuo elektronini\u0173 korteli\u0173 skaitytuv\u0173, automatini\u0173 seif\u0173 bei informacini\u0173 kiosk\u0173 su gryn\u0173j\u0173 \u012fd\u0117jimo \/ i\u0161\u0117mimo funkcijomis iki kompiuterin\u0117s technikos ir serveri\u0173. Pri\u017ei\u016brime vis\u0105 min\u0117tos specializuotos \u012frangos tinkl\u0105.<\/p>\n

Lietuvoje BS\/2 yra specializuotos \u012frangos ir infrastrukt\u016bros prie\u017ei\u016bros lyder\u0117 jos eksploatacijos vietoje (ang.\u00a0on-site service<\/em>). Ta\u010diau ir tai ne riba. Tur\u0117dami auk\u0161tos kvalifikacijos specialist\u0173 ir kokybi\u0161kai teikdami technin\u0117s prie\u017ei\u016bros paslaugas daugyb\u0117je \u0161ali\u0173, peln\u0117me stambi\u0173, visame pasaulyje paslaugas teikian\u010di\u0173 \u012fmoni\u0173 pasitik\u0117jim\u0105 ir tapome j\u0173 partneriais.<\/p>\n

Be to, mes teikiame in\u017einieri\u0173 ir kit\u0173 bankin\u0117s srities specialist\u0173 mokymo bei konsultavimo paslaugas \u012fvairiomis kalbomis. Tuo negali pasigirti netgi bankin\u0117s \u012frangos gamintojai.<\/p>\n

M\u016bs\u0173 \u012fmon\u0117 \u2013 daugiakalb\u0117, daugiakult\u016br\u0117, o tai irgi privalumas. BS\/2 visuomet pasiruo\u0161usi pad\u0117ti savo partneriams ir u\u017esakovams.<\/p>\n

\u2013 Kuo skiriat\u0117s nuo konkurent\u0173?<\/strong><\/p>\n

\u2013 Nepaisant a\u0161trios konkurentin\u0117s kovos, mes patraukiame klientus savo patirtimi, kokybi\u0161kai teikiamomis paslaugomis ir dideliu technin\u0117s prie\u017ei\u016bros skyri\u0173 skai\u010diumi. Dirbdami laikom\u0117s pasaulini\u0173 bankin\u0117s \u012frangos prie\u017ei\u016bros standart\u0173 ISO 20000 ir ISO 27001. Garantuojame operatyv\u0173 \u012frangos remont\u0105 ir individual\u0173 pri\u0117jim\u0105 prie kiekvieno kliento.<\/p>\n

Organizuojame darb\u0105 taip, kad m\u016bs\u0173 specialistai reikalui esant gal\u0117t\u0173 vienas kit\u0105 pakeist\u0173 bet kurioje \u0161alyje. M\u016bs\u0173 darbuotojai i\u0161 Latvijos, Sakartvelo ar Kazachstano suteiks paslaugas vienodai profesionaliai ir kokybi\u0161kai. BS\/2 garantuoja kokybi\u0161k\u0105 bet kokio dyd\u017eio bankin\u0117s \u012frangos tinklo prie\u017ei\u016br\u0105 ir padeda ma\u017einti i\u0161laidas.<\/p>\n","protected":false},"excerpt":{"rendered":"

Populiar\u0117jant elektroniniams atsiskaitymams, vis paklausesn\u0117 tampa bankin\u0117 \u012franga: bankomatai, informaciniai kioskai su gryn\u0173j\u0173 pinig\u0173 i\u0161\u0117mimo-\u012fd\u0117jimo funkcijomis, automatini\u0173 seif\u0173, elektronini\u0173 korteli\u0173 skaitytuv\u0173 ir kt. Kokybi\u0161ka technin\u0117 prie\u017ei\u016bra yra pagrindinis veiksnys, b\u016btinas u\u017etikrinti s\u0117kming\u0105 bankini\u0173 savitarnos \u012frengini\u0173 tinklo veikl\u0105 ir i\u0161laikyti klient\u0173 lojalum\u0105. D\u0117l \u012frangos gedim\u0173 gali nukent\u0117ti asmeniniai klient\u0173 duomenys ir bank\u0173 nuosavyb\u0117. Visa tai gali […]<\/p>\n","protected":false},"author":1,"featured_media":7985,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[18],"tags":[172,117],"news_author":[],"class_list":["post-7989","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-naujienos-apie-imone","tag-comapny","tag-corporatenews"],"acf":[],"yoast_head":"\nBankin\u0117s \u012frangos prie\u017ei\u016bros s\u0117km\u0117: operatyvumas ir teikiam\u0173 paslaug\u0173 lankstumas | BS\/2<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bs2.lt\/company-news\/the-key-to-success-in-banking-equipment-maintenance-efficiency-and-services-flexibility\/\" \/>\n<meta property=\"og:locale\" content=\"lt_LT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Bankin\u0117s \u012frangos prie\u017ei\u016bros s\u0117km\u0117: operatyvumas ir teikiam\u0173 paslaug\u0173 lankstumas | BS\/2\" \/>\n<meta property=\"og:description\" content=\"Populiar\u0117jant elektroniniams atsiskaitymams, vis paklausesn\u0117 tampa bankin\u0117 \u012franga: bankomatai, informaciniai kioskai su gryn\u0173j\u0173 pinig\u0173 i\u0161\u0117mimo-\u012fd\u0117jimo funkcijomis, automatini\u0173 seif\u0173, elektronini\u0173 korteli\u0173 skaitytuv\u0173 ir kt. Kokybi\u0161ka technin\u0117 prie\u017ei\u016bra yra pagrindinis veiksnys, b\u016btinas u\u017etikrinti s\u0117kming\u0105 bankini\u0173 savitarnos \u012frengini\u0173 tinklo veikl\u0105 ir i\u0161laikyti klient\u0173 lojalum\u0105. D\u0117l \u012frangos gedim\u0173 gali nukent\u0117ti asmeniniai klient\u0173 duomenys ir bank\u0173 nuosavyb\u0117. 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