{"id":5986,"date":"2018-05-17T05:34:55","date_gmt":"2018-05-17T07:34:55","guid":{"rendered":"https:\/\/bs2.lt\/bs2.lt\/?p=5986"},"modified":"2021-03-17T07:44:55","modified_gmt":"2021-03-17T09:44:55","slug":"5-patarimai-kaip-profesionaliai-organizuoti-bankines-irangos-prieziuros-darbus-naudojantis-specializuota-programine-iranga","status":"publish","type":"post","link":"https:\/\/bs2.lt\/lt\/naujienos-apie-produktus\/5-patarimai-kaip-profesionaliai-organizuoti-bankines-irangos-prieziuros-darbus-naudojantis-specializuota-programine-iranga\/","title":{"rendered":"5 patarimai, kaip profesionaliai organizuoti bankin\u0117s \u012frangos prie\u017ei\u016bros darbus, naudojantis specializuota programine \u012franga"},"content":{"rendered":"

Technin\u0117s prie\u017ei\u016bros tarnybos, pri\u017ei\u016brin\u010dios bank\u0173 technin\u0119 infrastrukt\u016br\u0105, puikiai \u017eino, kad d\u0117l pasitaikan\u010di\u0173 savitarnos \u012frangos (bankomat\u0173, mok\u0117jimo terminal\u0173 ir kt.) sutrikim\u0173 bankai ne tik nuken\u010dia materialiai, bet ir praranda ger\u0105 reputacij\u0105.<\/p>\n

D\u0117l \u0161ios prie\u017easties prie\u017ei\u016bros tarnybos deda visas \u012fmanomas pastangas, kad \u012frangos diegimo, remonto ir i\u0161\u0117mimo i\u0161 eksploatacijos darbai b\u016bt\u0173 kuo geriau kontroliuojami, o j\u0173 kokyb\u0117 b\u016bt\u0173 nuolat gerinama.<\/p>\n

Pristatome penkis esminius principus, kuriuos taikant kartu su efektyviomis realizavimo priemon\u0117mis, \u00a0galima gerokai padidinti \u012frengini\u0173 prieinamumo lyg\u012f ir suma\u017einti j\u0173 sutrikim\u0173, susijusi\u0173 su operacine veikla, trukm\u0119.<\/p>\n

1. Atsi\u017evelkite \u012f susitarimus d\u0117l paslaugos lygmens (SLA \u2013 ang. Service-level agreement<\/em>)<\/strong><\/h3>\n

\u012erangos prie\u017ei\u016bros susitarimuose paprastai nurodoma gedim\u0173 \u0161alinimo trukm\u0117 ir vis\u0173 \u012fgyvendinam\u0173 darb\u0173 normatyvai. U\u017esakovus retai kada domina prie\u017ei\u016bros tarnybos darbo niuansai, jie orientuojasi \u012f galutin\u012f rezultat\u0105 \u2013 nori, kad bankomatai, informaciniai kioskai, mok\u0117jimo terminalai ir kita \u012franga veikt\u0173 stabiliai, b\u016bt\u0173 prieinama klientams.<\/p>\n

Bankin\u0117s \u012frangos naudotojai n\u0117ra nusiteik\u0119 ilgai laukti, tod\u0117l u\u017esakovas, \u012fgyvendindamas klient\u0173 strategij\u0105, priverstas bankin\u0117s \u012frangos prie\u017ei\u016bros tarnyb\u0105 \u012fsprausti \u012f grie\u017etus r\u0117mus.<\/p>\n

D\u0117l \u0161ios prie\u017easties ypa\u010d svarbus prioritet\u0173 nustatymas ir i\u0161ankstini\u0173 prane\u0161im\u0173 apie b\u016bsimus sutrikimus d\u0117l remonto darb\u0173 planavimas.<\/p>\n

Naudodamiesi specializuota programine \u012franga, in\u017einieriai ir \u012fvairaus lygio vadovai susidaro tiksl\u0173 plan\u0105 \u2013 \u00a0kokius darbus b\u016btina atlikti vis\u0173 pirma, kad b\u016bt\u0173 galima kiek \u012fmanoma suma\u017einti \u012frengini\u0173 neveiksnum\u0105 ir i\u0161vengti baud\u0173, kurios numatytos prie\u017ei\u016bros paslaug\u0173 sutartyje.<\/p>\n

2. Kompleksi\u0161kai \u017ei\u016br\u0117kite \u012f i\u0161laid\u0173 apskait\u0105<\/strong><\/h3>\n

Savitarnos \u012frangos prie\u017ei\u016bra susijusi su \u012fvairiomis tiesiogin\u0117mis ir netiesiogin\u0117mis i\u0161laidomis. In\u017einieri\u0173 ir vairuotoj\u0173 darbo atlyginimai, transporto i\u0161laidos\u00a0 \u2013 tai tik ledkalnio vir\u0161\u016bn\u0117.<\/p>\n

Prie\u017ei\u016bros tarnybos darbo efektyvumas priklauso nuo geb\u0117jimo sumaniai organizuoti remont\u0105, atsargini\u0173 dali\u0173 perve\u017eim\u0105 i\u0161 vieno sand\u0117lio \u012f kit\u0105.<\/p>\n

Sekant kiekvieno \u012frenginio, kiekvienos jo dalies gyvavimo cikl\u0105, vedant vis\u0173 su tuo susijusi\u0173 i\u0161laid\u0173 apskait\u0105, galima efektyviai kontroliuoti darbus ir objektyviai \u012fvertinti paslaug\u0173 teik\u0117jo verslo modelio silpn\u0105sias puses.<\/p>\n

Siekiant gauti visus \u0161io tipo duomenis, reikia sukurti efektyvi\u0105 informacin\u0119 terp\u0119, kurioje b\u016bt\u0173 operatyviai atnaujinama visa b\u016btina informacija.<\/p>\n

\"\"<\/a>3. Kontroliuokite klient\u0173 u\u017eklaus\u0173 gyvavimo cikl\u0105<\/strong><\/p>\n

Vienas i\u0161 daugyb\u0117s prie\u017ei\u016bros tarnyb\u0173 standart\u0173 reikalavim\u0173 \u2013 atsakomyb\u0117 prie\u0161 klient\u0105, atsi\u017evelgimas \u012f gautas u\u017eklausas ir atitinkam\u0173 veiksm\u0173 \u012fgyvendinimas. U\u017e tai privalo b\u016bti atsakingas bent vienas tarnybos darbuotojas.<\/p>\n

In\u017einieriaus atliktus darbus privalo patikrinti vyresnysis in\u017einierius arba kitas atsakingas darbuotojas, o po to u\u017eduotis v\u0117l perduodama vykdytojui arba u\u017ebaigiama, apie tai informuojant u\u017esakov\u0105.<\/p>\n

Tokia ai\u0161ki kliento u\u017eklausos gyvavimo ciklo schema padeda i\u0161vengti organizacini\u0173 klaid\u0173, d\u0117l kuri\u0173 gal\u0117t\u0173 sutrikti darb\u0173 \u012fgyvendinimo trukm\u0117. Taip pat sukuriamas \u012f klient\u0105 orientuot\u0173 paslaug\u0173 teikimo modelis.<\/p>\n

Be to, susiklos\u010dius konfliktinei situacijai, technin\u0117s prie\u017ei\u016bros tarnybos vadovyb\u0117 gali daug operatyviau nustatyti atsakingus asmenis.<\/p>\n

4. Naudokite mobiliuosius sprendimus efektyviam in\u017einieri\u0173 ir vadybinink\u0173 darbui<\/strong><\/h3>\n

Technin\u0117s prie\u017ei\u016bros in\u017einieriaus darbas susij\u0119s su nuolatiniu jud\u0117jimu tarp objekt\u0173, u\u017e kuriuos yra atsakingas: per dien\u0105 jis gali nuva\u017eiuoti ir 300 km.<\/p>\n

Mobilieji \u012frenginiai ir atitinkami programiniai sprendimai, padedantys i\u0161 biuruose dirban\u010di\u0173 vadov\u0173 operatyviai gauti informacij\u0105 apie prioritetinius darbus, gali pad\u0117ti grei\u010diau juos \u012fvykdyti.<\/p>\n

Be to, mobilieji sprendimai naudingi ir vyresniesiems in\u017einieriams, skyri\u0173 vadovams, kurie neretai taip pat dirba ne i\u0161 biuro.<\/p>\n

Specializuotos mobilios sistemos turi patogi\u0105 vartotojo s\u0105saj\u0105, kuria naudojantis galima paskirstyti gautas u\u017eduotis, sekti j\u0173 \u012fgyvendinim\u0105 ir \u012fvertinti jau atlikt\u0105 pavaldini\u0173 darb\u0105.<\/p>\n

5. Integruokite \u012fvairias sistemas<\/strong><\/p>\n

Bankin\u0117s ir kitokios \u012frangos prie\u017ei\u016brai skirtos sistemos, pvz.,\u00a0BS\/2<\/a>\u00a0\u201eService Desk.iQ\u201c<\/a>, kuriamos arba pritaikomos prie konkre\u010dios technin\u0117s prie\u017ei\u016bros \u012fmon\u0117s darbo modelio, yra tik viena i\u0161 IT infrastrukt\u016bros dali\u0173.<\/p>\n

\u0160ios sistemos gali b\u016bti derinamos su verslo analitikos sistemomis, kurios padeda geriau \u012fvertinti darbo efektyvum\u0105, kompleksi\u0161kai analizuojant \u012fvairius parametrus.<\/p>\n

Technin\u0117s prie\u017ei\u016bros paslaug\u0173 valdymo sistemos gali importuoti duomenis i\u0161 automatini\u0173 technin\u0117s \u012frangos steb\u0117senos sistem\u0173. Tai padeda automatizuoti ir gerokai paspartinti u\u017eklausos apdorojimo laik\u0105 bei atitinkam\u0173 darb\u0173 skyrim\u0105.<\/p>\n

Integruojant sistemas, galima pasiekti didesnio efektyvumo be dideli\u0173 investicij\u0173 ir jau nusistov\u0117jusi\u0173 operacini\u0173 proces\u0173 kaitos.<\/p>\n

BS\/2 sukurta sistema \u201eService Desk.iQ\u201c turi visus \u0161iuolaikini\u0173 sistem\u0173 privalumus, leid\u017eian\u010dius optimizuoti technin\u0117s prie\u017ei\u016bros paslaug\u0173 teikim\u0105.<\/em><\/p>\n

Be to, kurdami sistem\u0105, bendrov\u0117s specialistai atsi\u017evelg\u0117 ir \u012f specifinius \u012fmoni\u0173, teikian\u010di\u0173 remonto ir bankin\u0117s bei ma\u017emenin\u0117s prekybos \u012frangos diegimo paslaugas, poreikius.<\/em><\/p>\n

Sprendim\u0105 \u201eService Desk.iQ\u201c s\u0117kmingai naudoja stambios technini\u0173 prie\u017ei\u016bros paslaug\u0173 \u012fmon\u0117s Baltijos \u0161alyse, Azerbaid\u017eane, Gruzijoje, Kazachstane ir Kirgizijoje. I\u0161samesn\u0117s informacijos apie \u201eService Desk.iQ\u201c suteiks BS\/2 specialistai.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

Technin\u0117s prie\u017ei\u016bros tarnybos, pri\u017ei\u016brin\u010dios bank\u0173 technin\u0119 infrastrukt\u016br\u0105, puikiai \u017eino, kad d\u0117l pasitaikan\u010di\u0173 savitarnos \u012frangos (bankomat\u0173, mok\u0117jimo terminal\u0173 ir kt.) sutrikim\u0173 bankai ne tik nuken\u010dia materialiai, bet ir praranda ger\u0105 reputacij\u0105. D\u0117l \u0161ios prie\u017easties prie\u017ei\u016bros tarnybos deda visas \u012fmanomas pastangas, kad \u012frangos diegimo, remonto ir i\u0161\u0117mimo i\u0161 eksploatacijos darbai b\u016bt\u0173 kuo geriau kontroliuojami, o j\u0173 kokyb\u0117 […]<\/p>\n","protected":false},"author":1,"featured_media":5983,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[19],"tags":[70,142],"news_author":[],"class_list":["post-5986","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-naujienos-apie-produktus","tag-atm-lt","tag-products-lt"],"acf":[],"yoast_head":"\n5 patarimai, kaip profesionaliai organizuoti bankin\u0117s \u012frangos prie\u017ei\u016bros darbus, naudojantis specializuota programine \u012franga | BS\/2<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bs2.lt\/lt\/naujienos-apie-produktus\/5-patarimai-kaip-profesionaliai-organizuoti-bankines-irangos-prieziuros-darbus-naudojantis-specializuota-programine-iranga\/\" \/>\n<meta property=\"og:locale\" content=\"lt_LT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"5 patarimai, kaip profesionaliai organizuoti bankin\u0117s \u012frangos prie\u017ei\u016bros darbus, naudojantis specializuota programine \u012franga | BS\/2\" \/>\n<meta property=\"og:description\" content=\"Technin\u0117s prie\u017ei\u016bros tarnybos, pri\u017ei\u016brin\u010dios bank\u0173 technin\u0119 infrastrukt\u016br\u0105, puikiai \u017eino, kad d\u0117l pasitaikan\u010di\u0173 savitarnos \u012frangos (bankomat\u0173, mok\u0117jimo terminal\u0173 ir kt.) sutrikim\u0173 bankai ne tik nuken\u010dia materialiai, bet ir praranda ger\u0105 reputacij\u0105. 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