{"id":54476,"date":"2025-12-09T08:47:32","date_gmt":"2025-12-09T06:47:32","guid":{"rendered":"https:\/\/bs2.lt\/?p=54476"},"modified":"2025-12-09T10:51:13","modified_gmt":"2025-12-09T08:51:13","slug":"bs-2-pristato-nauja-produkta-pulseai-iq-skirta-paspartinti-ir-automatizuoti-klientu-gincu-nagrinejima","status":"publish","type":"post","link":"https:\/\/bs2.lt\/lt\/naujienos-apie-produktus\/bs-2-pristato-nauja-produkta-pulseai-iq-skirta-paspartinti-ir-automatizuoti-klientu-gincu-nagrinejima\/","title":{"rendered":"BS\/2 pristato nauj\u0105 produkt\u0105 \u201ePulseAI.iQ\u201c, skirt\u0105 paspartinti ir automatizuoti klient\u0173 gin\u010d\u0173 nagrin\u0117jim\u0105"},"content":{"rendered":"

<\/p>\n

\u012emon\u0117 BS\/2 pristato nauj\u0105 sprendim\u0105 \u201ePulseAI.iQ\u201c \u2013 pa\u017eangi\u0105 analitin\u0119 sistem\u0105, padedan\u010di\u0105 bankams automatizuoti vis\u0105 klient\u0173 gin\u010d\u0173 d\u0117l atlikt\u0173 bankini\u0173 operacij\u0173 valdymo cikl\u0105. Pasitelkus dirbtinio intelekto ir ma\u0161ininio mokymosi technologijas, gin\u010dai nagrin\u0117jami grei\u010diau, suma\u017einamos bank\u0173 operacin\u0117s s\u0105naudos, pager\u0117ja klient\u0173 aptarnavimo kokyb\u0117.<\/h2>\n

Turinys:<\/h3>\n
    \n
  1. Centralizuota gin\u010d\u0173 valdymo sistema<\/li>\n
  2. Dirbtiniu intelektu pagr\u012fstas duomen\u0173 vertinimas ir sprendim\u0173 pri\u0117mimas<\/li>\n
  3. I\u0161pl\u0117stin\u0117 duomen\u0173 integracija ir proces\u0173 automatizavimas<\/li>\n<\/ol>\n

    Viena sistema vis\u0173 tip\u0173 gin\u010dams nagrin\u0117ti<\/strong><\/h2>\n

    Pagrindinis \u201ePulseAI.iQ\u201c privalumas \u2013 centralizuotas gin\u010d\u0173 nagrin\u0117jimo modelis. Sistema suteikia operatoriams vien\u0105 bendr\u0105 prieig\u0105 prie gin\u010d\u0173 nagrin\u0117jimo proceso ir u\u017etikrina jo kontrol\u0119 bei ai\u0161kum\u0105 visuose etapuose.<\/p>\n

    Kaip tai veikia<\/strong><\/p>\n

    \u201ePulseAI.iQ\u201c integruojama su banko naudojamomis sistemomis: bankomat\u0173 \u012fvyki\u0173 \u017eurnal\u0173 kaupimo sistema, pagrindine bankine sistema, o prireikus \u2013 su mok\u0117jimo duomen\u0173 apdorojimo centru, CRM bei kitomis i\u0161orin\u0117mis sistemomis. \u201ePulseAI.iQ\u201c automati\u0161kai surenka, susieja ir analizuoja vis\u0105 b\u016btin\u0105 informacij\u0105: mok\u0117jimo operacij\u0173 statusus, technin\u0117s ir programin\u0117s \u012frangos klaid\u0173 kodus. Remiantis \u0161iais duomenimis, sudaroma i\u0161sami ir patikima kiekvieno incidento analiz\u0117.<\/p>\n

    Galingas darbo eigos valdymo mechanizmas automati\u0161kai parenka tinkamiausi\u0105 kiekvieno gin\u010do nagrin\u0117jimo scenarij\u0173.<\/p>\n

    \"\"<\/p>\n


    \nDirbtinis intelektas ir ma\u0161ininis mokymasis \u2013 tinkamiausiems sprendimams priimti<\/strong><\/h2>\n

    \u201ePulseAI.iQ\u201c atlieka \u0161ias funkcijas, padedan\u010dias bankams efektyviai nagrin\u0117ti klient\u0173 gin\u010dus:<\/p>\n

      \n
    • Automatinis incident\u0173 klasifikavimas;
      \n\u2022 I\u0161manus incidento pob\u016bd\u017eio nustatymas;
      \n\u2022 Automatinis atsakingos \u0161alies identifikavimas;
      \n\u2022 Istoriniais duomenimis pagr\u012fsta d\u0117sningum\u0173 analiz\u0117.<\/li>\n<\/ul>\n

      Gin\u010d\u0173 nagrin\u0117jim\u0105 gali paspartinti \u0161ie veiksmai:<\/strong><\/p>\n

        \n
      • Automatinis visos reikalingos informacijos surinkimas i\u0161 \u012fvairi\u0173 \u0161altini\u0173;<\/li>\n
      • Strukt\u016bruot\u0173 analitini\u0173 i\u0161vad\u0173 formavimas apie kiekvien\u0105 operacij\u0105;<\/li>\n
      • Pagrindini\u0173 \u012fvyki\u0173 ir anomalij\u0173 nustatymas realiuoju laiku.<\/li>\n<\/ul>\n

        \u017dmogi\u0161k\u0173j\u0173 klaid\u0173 suma\u017e\u0117ja d\u0117l \u0161i\u0173 prie\u017eas\u010di\u0173:<\/strong><\/p>\n

          \n
        • Taikant sistem\u0105, ma\u017e\u0117ja rutininio rankinio darbo poreikis;<\/li>\n
        • Tipi\u0161ki, da\u017enai besikartojantys atvejai i\u0161nagrin\u0117jami grei\u010diau;<\/li>\n
        • Remiantis sukaupta patirtimi, sistemos algoritmai nuolat tobulinami.<\/li>\n<\/ul>\n

          Saviugdos principu veikianti sistema<\/strong><\/h2>\n

          Vienas svarbiausi\u0173 \u201ePulseAI.IQ\u201c privalum\u0173 \u2013 geb\u0117jimas mokytis savaranki\u0161kai. Ma\u0161ininio mokymosi modeliai (LLM) nuolat analizuoja istorinius duomenis, nustato naujus d\u0117sningumus ir gerina sprendim\u0173 tikslum\u0105. Be to, sistema laikui b\u0117gant tampa vis veiksmingesn\u0117, nes sukaupia naudingos patirties ir \u017eini\u0173 apie konkretaus banko veiklos specifik\u0105.<\/p>\n

          Integravimas \u012f banko ekosistem\u0105
          \n<\/strong>
          \nSprendimas gali b\u016bti integruojamas su esamomis banko sistemomis, kad gin\u010dai b\u016bt\u0173 nagrin\u0117jami operatyviai, realiuoju laiku.<\/p>\n

          Analitin\u0117s sistemos veikimo principas<\/strong><\/h2>\n

          Duomen\u0173 surinkimas:<\/p>\n

            \n
          • \u201ePayments.iQ NG\u201c agentas kaupia operacij\u0173 \u017eurnal\u0173 \u012fra\u0161us ir technini\u0173 \u012fvyki\u0173 duomenis;<\/li>\n
          • \u201ePrometheus\u201c registruoja sistemos b\u016bsenos metrikas.<\/li>\n<\/ul>\n

            Apdorojimas ir analiz\u0117:<\/strong><\/p>\n

              \n
            • \u201ePulseAI.iQ\u201c agreguoja duomenis i\u0161 vis\u0173 \u0161altini\u0173;<\/li>\n
            • LLM ir ma\u0161ininio mokymosi modeliai analizuoja duomenis ir nustato d\u0117sningumus;<\/li>\n
            • Suformuojamos analitin\u0117s i\u0161vados bei rekomendacijos.<\/li>\n<\/ul>\n

              Vizualizavimas:
              \n<\/strong>
              \n\u2022 \u201ePulseAI.iQ\u201c pateikia rezultatus interaktyviose ataskait\u0173 suvestin\u0117se.<\/p>\n

                \n
              • Sistema turi intuityviai suprantam\u0105 s\u0105saj\u0105 su patogiais filtrais.<\/li>\n
              • Galima greitai gauti vis\u0105 b\u016btin\u0105 informacij\u0105.<\/li>\n<\/ul>\n

                Integravimo galimyb\u0117s:<\/strong><\/p>\n

                  \n
                • Galima integracija su banko infrastrukt\u016broje jau naudojama \u012fvyki\u0173 \u017eurnal\u0173 saugykla.<\/li>\n
                • Integracija su sistema \u201eDS Center.IQ\u201c suteikia galimyb\u0119 atlikti i\u0161pl\u0117stin\u0119 analiz\u0119.<\/li>\n
                • Sistema atitinka DevOps ir DevSecOps saugumo reikalavimus.<\/li>\n
                • \u012evairiems banko padaliniams gali b\u016bti suformuojamos jiems reikiamos ataskaitos.\"\"<\/strong><\/li>\n<\/ul>\n

                  Pagrindiniai \u201ePulseAI.iQ\u201c diegimo privalumai<\/strong><\/h2>\n

                  Sutrump\u0117ja gin\u010d\u0173 nagrin\u0117jimo trukm\u0117:<\/p>\n

                    \n
                  • Gerokai trumpesnis vieno gin\u010do nagrin\u0117jimo ciklo laikas;<\/li>\n
                  • Duomenys surenkami ir analizuojami automatizuotai;<\/li>\n
                  • Spar\u010diau apdorojamos klient\u0173 u\u017eklausos.<\/li>\n<\/ul>\n

                    Suma\u017e\u0117ja operacin\u0117s s\u0105naudos:<\/strong><\/p>\n

                      \n
                    • Operatori\u0173 ir analitik\u0173 atliekamo rankinio darbo poreikis yra minimalus;<\/li>\n
                    • Ma\u017eesnis darbuotoj\u0173 darbo kr\u016bvis ir psichologin\u0117 \u012ftampa;<\/li>\n
                    • Daugiau i\u0161tekli\u0173 galima skirti sud\u0117tingesn\u0117ms u\u017eduotims.<\/li>\n<\/ul>\n

                      Geresn\u0117 klient\u0173 aptarnavimo kokyb\u0117:<\/strong><\/p>\n

                        \n
                      • Grei\u010diau reaguojama \u012f klient\u0173 u\u017eklausas;<\/li>\n
                      • Padid\u0117ja analiz\u0117s tikslumas ir ai\u0161kumas;<\/li>\n
                      • Pager\u0117ja klient\u0173 patirtis ir banko \u012fvaizdis.<\/li>\n<\/ul>\n

                        Autonomi\u0161kas sistemos veikimas<\/strong><\/p>\n

                          \n
                        • Sukaupta patirtis, \u017einios ir praktiniai \u012fg\u016bd\u017eiai integruoti \u012f sistemos algoritmus ir modelius.<\/li>\n
                        • Sistema nuolat mokosi, analizuodama istorinius duomenis.<\/li>\n
                        • Sistema tobul\u0117ja savaranki\u0161kai, nereikia papildomos programuotoj\u0173 pagalbos.\"\"<\/li>\n<\/ul>\n

                          \u00a0\u201eKurdami \u201ePulseAI.iQ\u201c, siek\u0117me patenkinti finans\u0173 \u012fstaig\u0173 poreik\u012f automatizuoti sud\u0117ting\u0105 ir daug laiko reikalaujant\u012f klient\u0173 gin\u010d\u0173 d\u0117l atlikt\u0173 bankini\u0173 operacij\u0173 nagrin\u0117jimo proces\u0105. M\u016bs\u0173 patirtis rodo, kad specializuot\u0173 priemoni\u0173 tr\u016bkumas lemia didel\u012f v\u0117lavim\u0105, rutinini\u0173 darb\u0173 pertekli\u0173 ir didesn\u0119 klaid\u0173 tikimyb\u0119.
                          \nPulseAI.iQ\u201c \u2013 tai ne tik mok\u0117jimo operacij\u0173 analiz\u0117s priemon\u0117. Tai intelektuali aplinka, kuri apdoroja didel\u012f duomen\u0173 sraut\u0105 ir pateikia ai\u0161kius, prakti\u0161kai pritaikomus sprendimus. Dirbtinio intelekto technologijos suteikia galimyb\u0119 i\u0161vaduoti specialistus nuo monotoni\u0161k\u0173 u\u017eduo\u010di\u0173 ir nukreipti j\u0173 d\u0117mes\u012f \u012f nauj\u0173, klientams aktuali\u0173 paslaug\u0173 k\u016brim\u0105. Augant mok\u0117jimo sistem\u0173 reikalavimams ir klient\u0173 l\u016bkes\u010diams, geb\u0117jimas greitai ir tiksliai i\u0161nagrin\u0117ti gin\u010dytinas situacijas tampa itin svarbiu konkurenciniu prana\u0161umu\u201c,<\/em> \u2013 sako\u00a0 BS\/2 Produkt\u0173 vystymo skyriaus vadovas Sergejus Kraiko.<\/strong><\/p><\/blockquote>\n

                          BS\/2 ekosistemos dalis<\/strong><\/h2>\n

                          \u201ePulseAI.iQ\u201c t\u0119sia BS\/2 sprendim\u0173, skirt\u0173 bankams ir finans\u0173 \u012fstaigoms, linij\u0105. Sistema \u201eATMeye.iQ\u201c u\u017etikrina savitarnos \u012frengini\u0173 saugum\u0105 ir padeda spr\u0119sti su jais susijusius gin\u010dus, \u201eCash Management.iQ\u201c optimizuoja gryn\u0173j\u0173 pinig\u0173 valdym\u0105, \u201ePayments.iQ\u201c i\u0161ple\u010dia \u012frangos funkcionalum\u0105, o \u201eCJM&A.iQ\u201c analizuoja naudotoj\u0173 patirt\u012f, o \u201ePulseAI.iQ\u201c suteikia priemones, reikalingas automatizuotai spr\u0119sti klient\u0173 gin\u010dus.<\/p>\n

                          Visi BS\/2 kuriami produktai suprojektuoti taip, kad gal\u0117t\u0173 b\u016bti integruojami tarpusavyje, tod\u0117l finans\u0173 \u012fstaigos gauna kompleksin\u012f sprendim\u0105, padedant\u012f valdyti visus su bankin\u0117mis operacijomis susijusius procesus.<\/p>\n

                          Numatomi diegimo rezultatai<\/strong><\/p>\n

                          Analitini\u0173 sistem\u0173 diegimo finans\u0173 \u012fstaigose patirtis rodo reik\u0161ming\u0105 pagrindini\u0173 rodikli\u0173 pager\u0117jim\u0105:<\/p>\n

                            \n
                          • Trumpesnis gin\u010d\u0173 nagrin\u0117jimo ciklas<\/strong>. Automatizuotas duomen\u0173 surinkimas ir analiz\u0117 leid\u017eia kelis kartus sutrumpinti vieno incidento apdorojimo laik\u0105. Operatoriai vis\u0105 reikiam\u0105 informacij\u0105 mato viename lange, tod\u0117l nereikia jungtis prie keli\u0173 skirting\u0173 sistem\u0173.<\/li>\n
                          • Didesnis sprendim\u0173 tikslumas<\/strong>. Dirbtinio intelekto ir ma\u0161ininio mokymosi taikymas suma\u017eina \u017emogi\u0161kojo faktoriaus \u012ftak\u0105 ir subjektyvius vertinimus. Sprendimai priimami, remiantis daugyb\u0117s veiksni\u0173 analize ir istorini\u0173 duomen\u0173 analize.<\/li>\n
                          • Sklandesnis komand\u0173 bendradarbiavimas<\/strong>. Bendro naudojimo sistema sudaro galimyb\u0119 visiems proceso dalyviams \u2013 nuo pirmosios linijos operatori\u0173 iki analitik\u0173 ir vadov\u0173 \u2013 matyti vis\u0105 reikaling\u0105 informacij\u0105 vienoje vietoje. Tai pagerina koordinavim\u0105 ir paspartina sprendim\u0173 pri\u0117mim\u0105.<\/li>\n<\/ul>\n

                            \"\"<\/p>\n

                            Svarbiausias \u201ePulseAI.iQ\u201c privalumas \u2013 tai, kad sistema yra autonomi\u0161ka, geba savaranki\u0161kai mokytis. Sistema ne tik automatizuoja esamus procesus, bet ir pati nuolat tobul\u0117ja, kaupdama patirt\u012f bei \u017einias. D\u0117l \u0161io prie\u017easties \u0161is sprendimas suteikia bankui ilgalaik\u012f konkurencin\u012f prana\u0161um\u0105.<\/p>\n

                            BS\/2 specialistai pasireng\u0119 i\u0161samiai pristatyti, kaip \u201ePulseAI.iQ\u201c gali b\u016bti naudinga j\u016bs\u0173 organizacijai, ir pademonstruoti, kaip sistema veikia prakti\u0161kai, realiose situacijose.
                            \nKvie\u010diame registruotis nemokamai konsultacijai ir susipa\u017einti su produkto demonstracija!
                            \n<\/strong><\/h3>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":21,"featured_media":54388,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[19],"tags":[],"news_author":[],"class_list":["post-54476","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-naujienos-apie-produktus"],"acf":[],"yoast_head":"\nBS\/2 pristato nauj\u0105 produkt\u0105 \u201ePulseAI.iQ\u201c, skirt\u0105 paspartinti ir automatizuoti klient\u0173 gin\u010d\u0173 nagrin\u0117jim\u0105 | BS\/2<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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